AlanDaniel's picture

Cue 8.02 not able to acces CME

Hello, recently updated the ios and cue but now i am not able to access to the CME from the CUE.
this is my config:

ttrentler's picture

Cisco Releases software pack 8.0.4 for the UC500 series

Cisco has released version 8.0.4 of the UC500 software pack. (8.0.3 never made it out of beta)
This version updates IOS to version 15.0(1)XA3a. Cisco Unified Communications Manager Express stays at 8.0 and Unity Express moves from version 7.1.3 to 8.0.2.  To install this software pack you will need at a minimum version 2.2.5 of Cisco Configuration Assistant.

ttrentler's picture

Cisco quietly updates the SPA525G phone to the SPA525G2 to include mobile connect features

SPA525G2Well I just noticed that Cisco has updated the SPA525G to the SPA525G2.  I'm a bit upset since I just purchased a new 525 version 1 phone.  Such is my life.  I always end up buying on the bottom of the tech curve.  Be careful buying from your vendors as the version 1 is still for sale.

The SPA525g2 seems to have some cool new bluetooth features. . .

atsukerm's picture

Now Available - CCA 2.2(5)

The Cisco Configuration Assistant( CCA) team is pleased to announce the availability of the latest release - CCA version 2.2(5), a release focused on quality improvements along with a number of new features. CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution.

This announcement covers the following topics:
1. CCA v2.2(5) Major Highlights
2. CCA v2.2(5) Documentation (including sneak peek at CCA 3.0)
3. CCA v2.2(5) Features and Enhancements Detailed Descriptions
 

ttrentler's picture

That next Cisco UC500 upgrade might cost you

Just noticed on the Cisco Website that they are now enforcing having a valid support contract to download Uc500 software packs.  I'm not surprised.  Cisco views themselves as a software company these days.

gotchykid's picture

Cisco 2801 or UC520?

Hi guys, I need to purchase some networking equipment for a new office. I know this is a very general question, but i'm considering between the 2801 router and the UC520. Can someone briefly explain what are the differences between these 2 pieces of equipment other than the fact the UC520 has built in wireless and a switch?
I also understand that you can install CME on the 2801.

ttrentler's picture

Data Sheet for CME Version 8.1 is Now available for the ISR G1 and ISR G2 routers

Here is the link to the data sheet - I do not yet see the version available for download but it should be available soon.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps462...

phiction4's picture

SNR on SIP Trunks

I've installed several SBCS systems with SIP Trunks.  The problem I find is that when you go with SIP Trunks SNR is rendered worthless.  All of the SIP Trunk vendors I have used (Cbeyond, Paetec, XO, AT&T, Verizon) require the phone's E.164 number to allow a call out rather than some digest authentication in the SIP-UA.  For me this renders SNR useless because the secondary p

marchern's picture

New Free Cisco Smart CallConnector Toolbar is now available!

Dear UC500.com Community,

We are pleased to announce the availability of the Cisco Smart CallConnector Toolbar. It is a free solution for the Cisco Smart Business Communications System (SBCS) that integrates your phone functions directly into Microsoft Outlook and Internet Explorer (32 bit windows). It provides toolbars that allow a user to make and answer calls from these applications, displaying incoming call information in a pop up window. Integration with Outlook allows you to click on a contact, whose work phone number is then presented in the dialing field. The toolbar is easy to install and use and provides immediate value by increasing you call handling productivity.

 Click to dial

This product enhances SBCS value proposition, by delivering over the UC promise with a “free” basic application which any customer can leverage for their productivity. In addition, the Toolbar serves to position the UC value proposition to more sophisticated and feature rich solutions such as the Smart CallConnector Advanced Client plus server.

For more information as well as download instructions, please check the following link: https://supportforums.cisco.com/docs/DOC-12153

 Product page is http://www.cisco.com/go/smartcallconnector

Feel free to start deploying this application to your end customers.

Thanks,

The SBCS Team 

marchern's picture

Now available: Cisco Small Business Office Manager Beta 3

 

Dear UC500.com Community,

 

The SBCS Team is excited to announce the availability of the third Beta version of the Cisco Small Business Office Manager tool:

 

http://www.cisco.com/go/officemanager

 

Uc500 . . . There is an App for that

icon icon

Announcing the immediate availability of Uc to Go Version 1.0icon.  A free iPhone App that brings you the most current and important news from the Uc500.com website.

This app features current news regarding Cisco SMB Unified Communications, videos for the Uc500 series of IP PBXes as well as a current list of software releases with push notification to alert users as new software is released.

Please Try out the App if you have an iPhone.  It is free and advertising supported.  It has just been published on the Apple app store and does not yet have a single review.  Hint hint.  Please share this with all that you think that would benefit from this magical and revolutionary iPhone app. (well, maybe not, but I think it is pretty cool).  I'm already at work on version 1.1 that will have some additional features. Click Here to Download it from the App Store.

icon icon

 

marchern's picture

Office Manager Beta Study - Win a Cisco Flip Camera!

FlipHi UC500.com users,

We are looking for some UC500 end users (not resellers) to help us with a usability study. For their time, they will get a nice gift card. 

If you have a customer interested in participating in this remote study, from their desk and a short period of time, please let me know. 

You can email me at marchern@cisco.com

The resellers who successfully submit a customer name and get them to sign up for the study, will participate in a raffle of a Cisco Flip camera. Since the number of slots are limited, your chances to win have never been better.

Please send me your end customer contact details before Wednesday, July the 14th.

Thanks a lot,


The Cisco Small Business Team

ttrentler's picture

Skype launches Partner Program . . . Finally

Skype LogoIt looks like Skype has launched their long awaited partner program. . . 

I've gone ahead and applied for my business.  Now, I like Skype.  I've setup my Uc500 with SIP trunks from ViaTalk for US national long distance and SIP for Skype for international dialing.  (Note if you want to set up multiple SIP trunks on a Uc500 it has to be done from the commandline - CCA presently only supports one SIP trunk)  I've also participated in the closed and open betas of Skype's SIP product.  It works well.

Now for the partner program . . .

It doesn't look like there is a large revenue opportunity here.  At least for now.  As a partner you can sign up your clients and mange thier Skype credit, but you don't get a cut.  At least not yet.  I've heard rumors from people at Skype that this may change in the near future, but for now your client pays Skype directly and the "Partner" gets no revenue.  The" Partner" does seem to get marketing materials from Skype and using the Skype brand may help close additional deals so don't count this short.  In the future customers you have registered and manage may well turn into additional reoccurring revenue.   

If anyone is interested in setting up Skype for their UC500 and is not a partner, feel free to contact me.  I'm looking to build a couple of reference accounts.

Info on the Skype Partner program can be found here

ttrentler's picture

Introducing Cisco Cius CIsco's Mobile Videoconferencing on Android

CIsco CiusIntroducing another weapon in the arsenal that Cisco is using to bring enterprise users to adopt video conferencing.

Cisco Cius is a special purpose built Android tablet expected to be available 1st quarter 2011.  It is wifi and 3g/4g capable.  Where the Aplle iPad is focused towards consumers, I think this tablet is going after a different segment.  The Telepresence / Web Ex user.

The hardware is impressive. . . 

7-inch, high-resolution, color screen.

• The forward-facing, integrated HD (720p and 30 fps) video camera has zoom functions

• The rear-facing, high-resolution 5-megapixel camera enables real-time, VGA-quality (640 x 480) video capture and still-photo capture

 

The really interesting thing is using this a Desktop replacement through virtualization.  What a 7" screen as a desktop replacement?  

 

Ah . . .  It has a video out and supports a keyboard and mouse.

Cisco Cius Solution

Talk about Unified Communications - Cisco now gets to sell two product lines with one product - Virtualization and Unified Communications

 

It also has a nifty base station . . . 

Cisco Cius Base Station

More details are available on Cisco's Site at . . . .

http://www.cisco.com/en/US/products/ps11156/index.html

 

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