I know there is a way to get 7 and 10 digit dialing working without having to dial 1 for local numbers not in our area code. we of course have 3 area codes that are local, but as it is right now i have to dial all 10 digits to get any of them, including our local area code, to work. |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
other option is to add a
other option is to add a prefix to your dial peers for certain dialled numbers.
Is this on a SIP trunk?
Is this on a SIP trunk? Usually the ability to dial 7 digit is dictated by your provider supporting it.
You can get around this by using translation profiles to automatically turn 7 digits into 10. So you setup an outgoing translation profile that changes any 7 digit number to add the 1+area code. Of course this way you would have to pick one area code to add automatically, which would be the one your phone lines are actually in.
no, they aren't using sip,
no, they aren't using sip, they just have 3 analog lines. I tried using translation but it keeps putting the 9 in so i must not be doing something right. I haven't spent much time on it. I will look at it again to see what I am doing wrong.
translation
here is what my translation rules look like.
voice translation-rule 1112
rule 1 /^911$/ /911/
rule 2 /^9\(.......$\)/ /1209\1/
rule 3 /^9\(1..........$\)/ /\1/
rule 4 /^9/ //
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
this is for area code 209. So you can see when a 7-digit number is dialed, rule 2 removes the 9 then adds '1209' to the beginning of the number.
That looks good, I'll give
That looks good, I'll give it a try when I get a chance and let you know how it goes.
Thanks!