Anyone got LiveRecord working?

Has anyone got LiveRecord working? I tried to configure it today (with the new version of CME loaded) and followed the 'configuring LiveRecord' section in the CME admin guide.

The admin guide has you configure a DN which is CFA to voicemail. This DN is the number that is dialed when the LiveRecord softkey is pressed. The problem is that when pressing liverecord, it conferences in this DN, then plays the voicemail greeting and 'record a message' junk. There is also a series of beeps while the conference is established,and the phone says 'liverecord canceled' or something like that. The conference does stay connected and does record to voicemail, but you have to wait for the greeting to play.

So, I'm wondering what needs to be changed in the config. I thought that the liverecord would dump the recording to the user's voicemail box, but the way it is working now, it goes into the voicemail box of the DN that was created (I configured it as a GDM so it would work, before i got a 'user does not exist' message).

0
Your rating: None

Found some CUE commands that

Found some CUE commands that I hadn't configured before. Haven't been able to test yet, but we'll see if this fixes it.

2. voicemail live-record pilot-number digits
3. voicemail live-record beep duration digits
4. voicemail live-record beep interval digits

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.