UC500.com Community,

The UC500 Early Adopter Software Pack 7.0.1 is now available for download through the SBCS Support wiki page. The website for the software download page is:

Dear UC500.com Community,

We invite you to participate in our SBCS Usability, Applications and Product Feedback Survey and have the chance to win an iPod Touch. The survey is at:

http://www.ciscofeedback.vovici.com/se.ashx?s=7FAD61203A1F9652

If you cannot click on the web address, please copy or type it into your browser's address field. This survey should take about 15 minutes to complete. Notice that a login is not required; the survey is open to all our Cisco Partners, End Customers and Cisco Employees.

Please take this opportunity to provide candid feedback about our products, configuration tools and documentation resources. Your input on how the Cisco SBCS Team can better meet your needs in the future, is also appreciated. We will use your responses to understand what and how we need to improve.

The survey will close on February 1st, 2009. Shortly after, the winner of one iPod Touch will be announced on our Support Wiki:

https://supportwiki.cisco.com/sbcs

Thanks a lot for your participation and business,

The Cisco SBCS Team

Meetme conferencing is supported outside of CCA using CLI. Meet-Me can only be initiated by an internal IP Phone user.

This application note provides guidelines on how to configure advanced UC500 features outside Cisco Configuration Assistant (CCA), using tools such as the Cisco IOS command-line interface (CLI) and Ci

The September 2008 Cisco SBCS Release 1.3 offers expanded features and product support, including:

* Increased expansion capacity to 64 users via a license-based upgrade

The following application note describes how to set up Fax to Email using the regular Onramp script and also the Fax Detect script:

This guide provides instructions on how to activate the typical features (voice only) used in a UC500 deployment, using the native CME/CUE GUI:

Cyberdata has designed the“Callbox Unit", an affordable door access solution for SMB customers. The Callbox provides the following functionality for UC500/SBCS:

This feature allows employees to call into the office, authenticate with the system, and then be able to place outbound calls. That way they can save money by using the PSTN trunks of their office:

Take a look at this tech tip that explains how to enable a basic FAC (Forced Auth Codes) application using an embedded script and fully supported by our TAC:

Check out this link for information on how to integrate UC500 with the Linksys ATA SPA8000 and the Cisco VG224 24 port FXS gateway (look under Voice Analog Gateways):

Using B-ACD Scripts to create a call center application.

We recently put together this App Note describing how to enable a Simple Call Center Application on the UC500. Check it out: