Can someone give me a good way to setup a Auto Attendant to work on a schedule. I can not find a nice way to do this in the CCA, and i am not really familiar with the Cisco CUE editor.

Here is a configuration example of how to get a group of phones to work and then go to auto attendant if there is no answer. The example is for FXO ports (but can be done for PRI as well).

Quick question...when recording custom prompts using the AvT system, do those prompts "go live" as soon as you are done, or can you then apply them via the web GUI at a later time?

I posted this under http://www.uc500.com/aa-customization-and-prompt-management but wanted to hit up the forums as well...

Tue, 01/22/2008 - 15:57 — CMTB