B-ACD

Simple Call Center Application that includes report generation

Using B-ACD Scripts to create a call center application.

We recently put together this App Note describing how to enable a Simple Call Center Application on the UC500. Check it out:

B-ACD setup

Hello,

I am hoping someone can point me in the right direction. I have the BACD setup. However when I call in the prompts do not play. Here are my configurations below.

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