CallManager Express |
Is there a way to make the UC500 ring twice before going to automatic attendant after a business is closed, and still maintain the normal ring pattern during the day? |
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Cisco Unified Communications Manager Express is out and available for download at http://www.cisco.com/cgi-bin/tablebuild.pl/ip-key This product is available for the Intergrated Services Router (ISR) platform. It probably won't be available for the UC500 for a couple of months. |
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3rd party products that interface with the UC500 and provide Call Accounting. ISI http://www.isi-info.com/ or Stonevoice http://www.stonevoice.com/ |
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I ran into a situation where Message Notification via telephone was not working. The problem was that Unity Express was sending a calling party CLID of 5000; the Voice mail pilot extension.
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Here is a quick guide on customizing the Auto Attendant settings and prompts on the UC520. |
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