Call Park information

mchartier's picture

Does anyone knows how-to automated the call-park process? In mean if I've created park slots 701, 702 and 703...Is there a way for the users to only press the park softkey and the system will take the first free slot and display it to the user? Instead of pressing park and after it enter the park slot number...

Thanks

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cbeasley@mhassoc.com's picture

Sounds like you're using

Sounds like you're using directed call park. What youre looking for is a feature of the basic call park.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/...

Cole

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