UC500.com

Hey folks, I've been watching to forums for a while, but I've got a situation where I could use some help. I was using an overlay for all inbound calls, which went to 5 phones. At the end of the day, one of the users would CFA to the AA (they don't like to hear the phones ring after 4:00). In the morning, they would take off the CFA. I recently upgraded to CME4.3 so I could change the overlay to the parallel hunt-group (that way they could see who was on the phone, can't do that with the overlay). Now they can't CFA with the hunt-group.

Anyone know of a way to either CFA the hunt-group or make the phones stop ringing at a time of day, or automagically change the connection plar? I've got a TAC case open, but it's not going well.

I am thinking of using Cisco's EEM with a CRON entry that will run the commands manually whenever I tell it to, but it would be nice if this was already part of CME/CUE ( I seem to be saying that a lot).

Here's my EEM script...

event manager applet WEEKDAY_START
event timer cron name "WEEKDAY_START" cron-entry "1 8 * * 1-5"
action 1.0 cli command "enable"
action 1.1 cli command "config t"
action 1.2 cli command "voice-port 0/0/0"
action 1.3 cli command "connection plar 198"
action 1.4 cli command "voice-port 0/0/1
action 1.5 cli command "connection plar 198"
action 1.6 cli command "voice-port 0/0/2
action 1.7 cli command "connection plar 198"
action 1.8 cli command "voice-port 0/0/3
action 1.9 cli command "connection plar 198"
action 2.0 cli command "voice-port 0/1/2
action 2.1 cli command "connection plar 198"
action 2.2 cli command "voice-port 0/1/3
action 2.3 cli command "connection plar 198"
action 2.4 cli command "voice-port 0/2/0
action 2.5 cli command "connection plar 198"

event manager applet WEEKDAY_END
event timer cron name "WEEKDAY_END" cron-entry "1 16 * * 1-5"
action 1.0 cli command "enable"
action 1.1 cli command "config t"
action 1.2 cli command "voice-port 0/0/0"
action 1.3 cli command "connection plar 6005"
action 1.4 cli command "voice-port 0/0/1
action 1.5 cli command "connection plar 6005"
action 1.6 cli command "voice-port 0/0/2
action 1.7 cli command "connection plar 6005"
action 1.8 cli command "voice-port 0/0/3
action 1.9 cli command "connection plar 6005"
action 2.0 cli command "voice-port 0/1/2
action 2.1 cli command "connection plar 6005"
action 2.2 cli command "voice-port 0/1/3
action 2.3 cli command "connection plar 6005"
action 2.4 cli command "voice-port 0/2/0
action 2.5 cli command "connection plar 6005"