OK, so right off the bat I've had a few issues with this setup... First off Cisco did not ship this with the IOS/software compatible with this hardware setup. I had to upgrade both the IOS version and the configuration assistant. (Note that the 524 phones are brand spankin' new) Thus Cisco TAC hasn't had much experience with this... We have calls working in and out, registered, extensions setup, voicemail setup, AA setup, etc... Questions: How do we get more than one line on these 524 phones? (only displays one line and the option is greyed out) When I setup a workaround (fake extension 444 on all phones) it rings everyone, however; when it‘s in use no one else can use this including people calling in to this extension. How do I setup department groups that will ring to several phones at once? Hunt group? Park group? Everything else seems pretty cut-n'-dry but I have had a little experience with Cisco call manager . (1 vote) |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
dial-peer example...
here is an example of a dial peer pointing to the extension that you would like as your voice administrator ( for this example I used 700)
dial-peer voice 2002 voip
description ** Administrative voice recording **
translation-profile outgoing PSTN_CallForwarding
destination-pattern 700
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
Repent for the end is....
Parallel hunt group
the default CME version and the version that is available in the 4.2.8 UC500 package dont support parallel (broadcast) hunt groups.
If you want to configure a hunt group that will ring on all phones at once, you will need to use the IOS below:
uc500-advipservicesk9-mz.124-20.T.bin
To record a new greeting
To record a new greeting there is a prompt management script that you enable via the CUE GUI. You will also need to built a dial-peer in the CLI pointing to the prompt management call-in number. Build it exactly like the AA dial-peer, except for the number that you chose as the call-in number. Add the users to the that you would like to have access to the prompts to the administrator group. You can change existing prompts or add new prompts that are time stamped and can be managed via the GUI.
For your ring all phones issue, take a look at overlays. The CME documentation is posted on this site and linked to in many posts.
Cisco IP Communications Express Specialist
www.ketchumits.com
Awesome Thanks...
Thanks guys for your responses... This is a big help! kudos!
Repent for the end is....