CME gui not working
I am trying to launch the cme gui, but the page loads with erros. I have setup the cme admin account and can log into the gui, but it loads with erros and I can not click on anything. If i hover over one the the buttons like configuration, the error in the corner of IE says "javascript:void(0)". Also not graphics show on the pages. I unziped the gui package to the root of the flash and add the flash to the http directory.
Thanks for your help,
Andy
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Did not see existing replies...
This site was experiencing an error when I created my post, and I was not able to see that two replies were already made. Since the error was fixed, I see that my findings were already mentioned in dusak's post.
Al
Encountered same issue, found a solution...
Good Day: I encountered the same issue on a 2801 and 2821 router that I was configuring to run CME, and found a solution. To sum up the issue, it was caused by certain CME GUI-related filenames changing case.
Here's how I began. I downloaded the CME ZIP file from Cisco's site to my laptop. I have a CF card reader connected to my laptop, and that's what I used to copy the CME files to the CF card. After copying the IOS, CME basic files, and CME GUI files to the CF, the CF card was inserted into the router. The router booted normally. The config looked fine, and a "dir flash:" showed that all the necessary files appeared to be present on the CF card.
When I attempted to access the CME GUI with IE6, I encountered the same errors mentioned above.
After studying the readme file that came with the CME ZIP file, the following files are part of the CME GUI archive:
Admin-user.html
Admin_user.js
CiscoLogo.gif
delete.gif
dom.js
downarrow.gif
ephone_admin.html
logohome.gif
normal_user.html
normal_user.js
Plus.gif
sxiconad.gif
Tab.gif
Telephony_service.html
uparrow.gif
xml.template
xml-test.html
Upon closer inspection of the "dir flash:" listing, the case of several files were different than what was listed in the CME GUI archive file:
DOM.JS
LOGOHOME.GIF
SXICONAD.GIF
UPARROW.GIF
Cisco's file system is case-sensitive (it would consider "readme.txt" and "README.TXT" as two different files). So I made a copy of the four files listed above, making the filenames lower-case. After that, the CME GUI worked.
Out of curiosity, after I made the filename changes, I plugged the CF card into my laptop's CF reader. Windows listed the four files above (DOM.JS, LOGOHOME.GIF, SXICONAD.GIF, UPARROW.GIF) as lower-case, in addition to the lower-case copies I made of those four files.
HTH,
Al
Is this a new install?
If it’s a new install then it is possible that the incorrect GUI files have been installed for the IOS version. Possibly something to double check.
Hi Andy, It must be your JSP
Hi Andy,
It must be your JSP and also some gif file, please take a look at the router files
(show flash) and compare it with the windows (used windows explore)
for Cisco, all files are case sensitive. if you unzip and copy from windows high chance the windows change it all to CAPITAL.
you can fix it by copy the file at the router to the smallcaps.