The gateway is sending the display name to the telco but the pstn user receive the display name / calling name of the user extension. I will like to overridden Calling Name on global basis when the CME telephony layer on the voice architecture passes a global calling name to the ISDN layer which is the name a of compagny. Cisco department confirmed internally that the calling name cannot be overridden when the CME telephony layer on the voice architecture passes the calling name to the ISDN layer. The ability is available on CallManager and not CallManager Express. I will like to know if you have that issue on your systems or other workaround with vendor ? CISCO Three workaround: ask the Telco to change of Calling Name on global basis on they ISDN switch or The full blown version of CallManager supports changing Calling Name to the telco. or Cisco told me that i could use TCL script to change the calling name . |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
Translate Calling Name on CME / UC520
You should be able to do this globally with a translation rule.
Check out this doc.
http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_ex...
Should help,
Ted