UC500

Protoform-X's picture

UC540 Conference Calls Choppy

I recently installed a UC540 for a small shop and configured it with CCA 2.2.  Ever since the initial install the users have complained about "poor quality" or "choppy" audio when using ad-hoc conferencing.  I've verified that G.711u is being used during the offending calls.  I've also verified that the phones are on the correct "10.1.1.0" subnet and data is on a different subnet

jAyR's picture

UC500 and Outlook / Exchange integration

Does anybody know if there is any way to bring the outlook adressbook on the UC 520 / the phones.
 
for the callmanager there is a outlook / iphone synchronisation tool, but how do you get it working on UC500
 
we want to see names on the phones
 

jplatts's picture

Call chaperone, call interception, monitoring, and recording features

Call chaperone enables an authorized user to intercept and record phone calls. Call chaperone works by intercepting and answering the call from the calling party and manually creating a conference.

CiscoManiac's picture

Phone proxy supported by Cisco SPA508G IP Phone?

I was looking to configure Phone Proxy on a UC500 with a ASA Firewall and was just wondering if this would work with a SPA508G set?  Has anyone tried this? 
Thanks in advance!

rodverson's picture

Steps to re-IP Voice DHCP pool from private to public space.

What's the steps to re-IP DHCP voice pool from private space to public space?
Thanks,

marchern's picture

Now available: Cisco Configuration Assistant 2.2(4) - CCA 2.2(4)

The Cisco Configuration Assistant( CCA) team is pleased to announce the availability of the latest release - CCA version 2.2(4). CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution.
The major highlights in CCA v2.2(4) include:
 
1) UC 500 Software Pack 8.0.2 Support
 
2) Key user interface changes and enhancements:
 
• Enable/disable wireless interface option for UC 500/SR 500W platforms with integrated wireless. Uncheck the Enable Wireless Interface option in the WLANs (SSIDs) window to shut down the wireless interface for these platforms. You can still add and update SSID configuration when the interface is disabled.
 
• Enable playing of Caller ID for incoming voicemail messages. Check the Play Caller ID for Incoming Messages option on theSetup tab in the Voicemail window to enable this feature (Configure > Telephony > Voicemail).
 
• The IP address and subnet mask for VLANs on the UC 500 (all platforms), SR 520, and SR 520-T1 can now be edited on the Interface Configuration tab in the IP Addresses window (Configure > Routing > IP Addresses).
 
• The default CFNA Timeout value for phones is increased from 10 to 20 seconds. The default Timeout value for Call Blast group is 16 seconds. These default settings help to ensure that the timeout for Call Blast Groups is lower than the CFNA timeout for member extensions, so that calls are forwarded correctly.
 
• You can now enter a custom label for Call Park extensions.
 
• PSTN phone numbers can now begin with a plus “+” character. This includes the PSTN number fields in the incoming dial plan, AA PSTN Main Number, PSTN main number for voicemail access, Caller ID numbers, and DID number fields in the Telephony Setup Wizard.
 
3) Samples of key fixes in CCA v2.2(4) include:

ttrentler's picture

New Versions of Cisco Unified Call Connector Available (1.5.1 and 1.6 ea)

Cisco Unified CallConnector Server/Client Downloads and documentation: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=280804498
 
Cisco Unified CallConnector 1.6 docs including release notes, quick start guide, and admin guide, with new Configuration Manager. 
The Cisco Smart CallConnector Operator can be downloaded from:
http://tools.cisco.com/support/downloads/go/Model.x?mdfid=282938778

UNIFIED CALLCONNECTOR FOR MS-WINDOWS PRODUCT OVERVIEW:
The Cisco Unified CallConnector solution supports both CME/ISR and UC500. Cisco Unified CallConnector for MS-Windows is comprised of three licensed ordering options:

marchern's picture

UC 500 Software Pack 8.0.2 is now available

Dear UC500.com Community,
 
 UC 500 Software pack 8.0.2 is available for download. The Software Pack is compatible with CCA release 2.2.2.
 

stijnvdv's picture

CyberData Outdoor Intercom

Hello,
Can someone confirm if this is supported by the Cisco UC500 or not?

joneschw1's picture

UC500 version 8 package

Has anyone tried UC500 version 8?  It came out on Dec.

anto's picture

UC500 routing features

Hello,

I would like to know if same of you have had some experience with UC500 using it like a router.

Which feature it has and if it has some big limitation respect a 2800.

satchmo's picture

ISRG2 or UC500?

Hi @all,
i wanna a buy a new telephony system for our company. I also want to buy a system from Cisco, but i don´t know what´s the better choice?

bstechnologies's picture

Help needed to disable WLAN on UC500?

Hello everyone,

nickbrooker's picture

Phone firmware not updating

Hi, I've got an odd one.  I recently updated to version 8 on a UC520 and noticed the firmware on the phones was not what was on the TFTP server.

nickbrooker's picture

Phone firmware not updating

Hi, I've got an odd one.  I recently updated to version 8 on a UC520 and noticed the firmware on the phones was not what was on the TFTP server.

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