Hi, just like to say this site has been a life saver. Just wondering if someone could help me with a call forwarding problem. I've been asked to change a uc520 setup so instead of sending there calls through to answer phone once they've missed them it will forward it to a external number. Is there away to change this if so could you give me a few pointers. Thanks for the help Rob |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
Ta
Spot on thank you
This is easily done. Set
This is easily done. Set Call Forward Busy / No Answer in the extension settings (assuming you are using the GUI to administer) to an external number. example, if you are forwarding to 1-800-GO-CISCO then enter the number as 918004624726 , assuming your outside prefix is a "9" for an outside line and assuming the the Class of Restrictions on the drictory number in question allows dialing the number you wish to forward to.
Let me know if this helps.
-Dapunisher
A+. Network+, MCP, CCNA, CCVP
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