UC500.com

How to communicate with a Cisco system

There are 4 way to communicate with the system as
follows

Using your browser to view the CCME
Using your Browser to view the CLI
TelNet to the UC500
Hyper Terminal to the UC500

Also your users need access via their browsers to set
the Speed-Dials and Personal Fastdials.

British Telecom installed our system for us, and me as
the IT manager was left to mould the system to the way
we wanted to use it, no training - did not have any idea
how to talk to it, no real manuals as such.

We have a UC500 and a 520 giving us the 30 phone
extension we need, this is distributed over two type of
phones, 7911 and the 7941

(as the IT manager I at leased wanted a colour LCD phone
but did not get one, purely to test the system of
course) this system replaced our old Meridian phone network.

Vlans (Virtual Local Network) this is how all the
communications are made, there is one for the Data
192.168.10.1-255 and one for the Phones 10.1.1.1-255,
there is also an outside interface setup but that is not
for this help page.

We are interested in talking to the Cisco to adapt it
to what we what it to do for us.

!
interface Vlan1
description $FW_INSIDE$
ip address 192.168.10.1 255.255.255.0
ip access-group 102 in
ip nat inside
ip virtual-reassembly
!
interface Vlan100 description $FW_INSIDE$
ip address 10.1.1.1 255.255.255.0
ip access-group 103 in
ip nat inside
ip virtual-reassembly
!
interface Vlan999
ip address xxx.16.16.1 255.255.255.0
ip nat outside
ip virtual-reassembly bridge-group 255
bridge-group 255 spanning-disabled
!

Our Cisco system in-place

I did know that the phones (looking at the phone
configuration under Network) was on and IP range of
10.1.1.x, I also found that the UC500 had another range
of 192.168.10.x and our Network was on 192.168.0.x range

NOTE - if you are not
on the same range as the UC500 you will need to connect
a network lead to one of the UC500 ports and your
network.

We do not us the PC port on the phones as a network
point, In our company we have three network points next
to each User, and the old phone system used one of these
points with the users PC being connected to another.

One of the department has five CAD stations and they are
very heavy network users, so did not want to try running
VoIP and data at the same time.

So the first thing I did was add another IP range to
my computer as follows

Adding an IP to your Computer

Try not to set any number
between x.x.x.1 and x.x.x.12

i.e. leave the first 12 addresses free

You don't want conflict on IP addresses

Click the Add button

Browsing
to the CCME

Enter your Administrators User name
and Password

Administrators View

Enabling User Web
Access

You will need to
give this information to the user, 'UserName' and
'Password'

Depending on the phone type your user
may have 'Speeddial' buttons on the side of there
phones, in the Section marked '1' opposite they can
enter numbers and name associated with the buttons on
there phone in the section.

If any of these are edited, as soon as the user
clicks 'Save changes' the phone will reboot
automatically.

In the marked area 2 opposite they can
setup their 'Personal Fastdial' numbers, these number
may be access on their phones by pressing the local
services button and scrolling down to 'Personal Speed
Dials'

Editing PSD is instant once the user saves the
chances they are available on the phone, NO reset
required.

Web
Browser 'CLI' Access

http://192.168.10.1/ replace the
192.168.10.1 with your UC500 IP number or if you have
DNS running the UC500 name

Web page 'CLI' view

As a percussion
in would click the 'Show tect-support' and copy the
whole web page to a text document call
CiscoConfig_DateTime.txt, this way if I mess up doing
something I can look back at this text file and get the
changes back in without doing a reload and resetting a
running system (Depending on how much I messed up)

Use level 15 to get access to the lot (oh the power,
use the force Luke)

Unless you know exactly  what you want to do this
way of doing it can be dangerous, why I hear you say,
well in my experience so far you can click on each
command and sub-ascended into it but you do not know if
there are going to be other commands below it or it is
going to just fire the command straight off.

I only use the web page for commands I know what I am
doing with or to view 'Diagnostics log' / 'Show tect-support'

There is a better way in the next two methods.

TelNet Access

At any point in
this CLI access mode you can type ? to get help, even
half way through a command, to see what options there
are on the sub side of the command and this is the main
reason I use telnet to do most of my configuring, you
can also do this with the next method below, but I
prefer this window because it is in black and white
clean and neat.

As you can see I entered the configuration mode with a 'Config
t' command

then entered 'ephone-dn-template ?' to see the sub
commands before committing, then entered 15 and a ? to
see the sub command set.

NOTE - don't forget to type 'exit' to back out of
each sub set of commands.

Hyper-Terminal Access

Open a Hyper-Terminal session under
'Programs / Accessories / Communications /
Hyper-Terminal'

 

and type in Host address:
192.168.10.1  replace the 192.168.10.1 with your
UC500 IP number or if you have DNS running the UC500
name

Once you are connected you could save the
session to your desktop for easy access next time.

This has exactly
the same features as TelNet but being a GUI has a couple
of easy windows features to use.

This is how I setup paging the quick way within the
company,

But not the command 'config t'

This
will then stream all of your commands from the clip to
the Cisco

Alternatively you could select 'Send File'

And that is pretty
much it apart from one last thing, if you are on a
separate IP range from the Phones you could plug your
network cable into the back of your phone and let the
phone network issue you with an IP number.

I do hope this helps some people out their as until I
found this site I was wondering lost, A picture paints a
thousand words, and I have given you a lot of pictures.

http://www.wrapserver.com/cisco/communicate.htm