Hi everybody, 2nd: incoming caller numbers are modified with a rule in the UC520 to add the 0 or 00 for local and long distance calls. This does not work for the UCC - so all logged incoming numbers are as they were sent from the PSTN - without leading 0 or 00. If you try to dial back this numbers this does not work. My question is now: has anybody a working installation with UCC client in germany ? Can you dial the outlook-contacts from within UCC ? |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
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Go to c:\windows\system32\UCCClientDialPlan.xml and edit the file in Notepad...
Add this code to Germany
Country ID="49" Code="49" Name="Germany" InternationalAccessCode="00" LongDistanceAccessCode="0" Patterns="xx xxxx;xx xxxxx;xx xxxxxx;xx xxxxxxx;xx xxxxxxxx;xx xxxxxxxxx;xx xxxxxxxxxx;xx xxxxxxxxxxx;xx xxxxxxxxxxxx;xx xxxxxxxxxxxxx;"
Try it and tell me what happens. I tried to ask Cisco about this but after 8 hours on the phone with 4 different people... no answer.. Then I finally added all of this and it works...
please be sure to close Call Connector services, close outlook and close IE then restart them all for it to take effect (cisco couldn't tell me that one either), but all of that is required to see your new dial pattern.
I have had the same issues, dialing Germany from the USA using Call Connector. (for a German Company).. We have one or two German laptops with windows XP.
Also make sure your windows dailing rules are set correctly for outbound calls.
Here are my dial-peers for international Calls from USA out... we have a PRI line that has first preferrence to dial out, and then fail-over to POTS lines. We dial a 9 to get outside line and 011 for international calls.... so dial peer sees all 9011 dialed removes 9011 and then replaces 011 in front of all the number and then the rest of the number (.T).
dial-peer voice 120 pots
corlist outgoing call-international
description ** T1 pots dial peer INTERNATIONAL CALLS **
translation-profile outgoing call-ID
destination-pattern 9011.T
port 0/2/0:23
prefix 011
no sip-register
!
dial-peer voice 121 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 1
destination-pattern 9011.T
port 0/1/0
prefix 011
no sip-register
!
dial-peer voice 122 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 2
destination-pattern 9011.T
port 0/1/1
prefix 011
no sip-register
!
dial-peer voice 123 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 3
destination-pattern 9011.T
port 0/1/2
prefix 011
no sip-register
!
dial-peer voice 124 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 4
destination-pattern 9011.T
port 0/1/3
prefix 011
no sip-register
!
dial-peer voice 125 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 5
destination-pattern 9011.T
port 0/3/0
prefix 011
no sip-register
!
dial-peer voice 126 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 6
destination-pattern 9011.T
port 0/3/1
prefix 011
no sip-register
!
dial-peer voice 127 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 7
destination-pattern 9011.T
port 0/3/2
prefix 011
no sip-register
!
dial-peer voice 128 pots
corlist outgoing call-international
description **ANALOG LINES INTERNATIONAL CALLS **
preference 8
destination-pattern 9011.T
port 0/3/3
prefix 011
no sip-register
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